In designing web forms, the saying: never judge a book by its cover really does not apply. If you want to create a website that people will constantly have to visit, visuals are everything. The web forms that they have to fill need to be clear, understandable, and unambiguous. Yes, content is important, but poor presentation of web forms can affect your website. The web form design is important especially if you are selling a product online. The data they need to input in these forms need to be accurate. An effective web form ensures a pleasant shopping experience for all your customers.
Follow the below to help you design effective web forms:
POST-ITS FOR CONTACT FORMS
Just to add a little something to a regular contact form.
EASY REPEAT PURCHASES ON MOBILE
Store customer data if they permit you to do so in order that their next transactions would not be as much of a hassle as their first go.
Provide nice web form design to please the eyes of your customers.
ALIGNING FORM LABELS VERTICALLY ON MOBILE
Line up labels especially on mobile sites to make it less squeezed in and compressed.
ADDRESS QUESTIONS THAT ARE USUALLY ASKED
Provide additional information on why your customers need to answer these questions because they naturally would want to know why it is necessary for them to take up these steps.
CLEAR DELIVERY OPTIONS IN CHECKOUT
Provide a clear list of modes of delivery that a customer may choose from.
PROVIDE AN EASY TOOL TO GAUGE CONTACT URGENCY
This is like providing a meter for your customers’ queries. This will determine how eager they are for your reply. This allows you to know if the message is just a mere message or a message that is need in of immediate response.
TAILOR INPUT STYLE TO FORM FIELDS
Use input style that caters to the form fields that your customer is going to fill in. For example if they are about to fill in their numbers, of course it will be more convenient for them to input number keys directly.
MIX OF DATA ENTRY STYLES
Make it more fun and interesting by mixing at matching different styles to your contact forms.
CHECKOUT ENTRY PAGE
Give them the option of guest check out to avoid turning them off by compulsory registration. This means giving them the discretion of checking your site as a guest and not forcing them to immediately sign up. Also, if you want to encourage them to sign up without being a little too aggressive, you can always flash all the benefits and advantages of creating their own accounts.
LIVE CHAT IN CHECKOUT
Providing a live chat session for guest customers and even customers themselves will allow you to entertain questions as they fire up.
Creating a mobile version of the site’s check out is also a great idea. This should make it convenient for your on-the-go customers. This should be designed to fit the mobile screens. It should clear, readable and straightforward.